Returns & Exchanges

At Sasa Global eShop, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you may return unopened and unused items within 30 days of delivery for a full refund.

1

Initiate Your Request

Log into your account and navigate to the 'Order History' section to select the items you wish to return and submit your request.

2

Secure Packaging

Place the items in their original packaging, ensuring all seals are intact, and include a copy of your original invoice to prevent processing delays.

3

Shipping the Product

Affix the provided return shipping label to your parcel and drop it off at any authorized courier location or post office.

4

Quality Check and Refund

Once our beauty specialists inspect the returned goods, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing